Privacy Policy

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Effective Date: May 21, 2026

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At New Chapter Mediation, LLC, your privacy matters. This website is intended to provide general information about mediation services and allow potential clients to contact us for additional information.

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Information We Collect

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We may collect information you voluntarily provide through:

• Contact forms

• Intake forms

• Scheduling requests

• Email communications

• Phone calls or text messages​

 

This information may include:

• Names

• Contact information

• General case information

• Parenting or financial information shared during the mediation process

 

How Information Is Used

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Information submitted through this website may be used to:

• Respond to inquiries

• Schedule mediation services

• Prepare for mediation sessions

• Improve website functionality and client experience

• Maintain business records

 

We do not sell or rent your personal information.

 

Confidentiality and Mediation

 

Mediation communications may be protected by applicable Florida mediation confidentiality rules and laws. However, submitting information through this website or a contact form does not automatically create a mediator-client relationship.

Please avoid sending highly sensitive or urgent information through unsecured website forms or email.

 

Website Analytics and Cookies

 

This website may use basic analytics tools, cookies, or similar technologies to understand website traffic and improve performance. These tools may collect non-personal information such as:

• Browser type

• Device type

• Pages visited

• Time spent on the site

 

Third-Party Services

 

This website may use third-party providers for:

• Website hosting

• Scheduling tools

• Form collection

• Email communications

• Video conferencing services

 

These providers may process information according to their own privacy policies.

 

No Legal Advice

 

Information provided on this website is for general informational purposes only and does not constitute legal advice, financial advice, or therapeutic advice. New Chapter Mediation, LLC is a neutral mediation service and does not represent either party.

 

Data Security

 

Reasonable efforts are made to protect information submitted through this website. However, no electronic transmission or storage system can be guaranteed completely secure.

 

Contact

 

If you have questions regarding this Privacy Policy, please contact:

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New Chapter Mediation, LLC
Fort Walton Beach, Florida
[melissa.gadrix@outlook.com